Privacy Policy

1. Introduction

This Privacy Policy describes how InventoryWare, operated by Archon Interactive LLC ("InventoryWare," "we," "us," or "our"), collects, uses, shares, and protects information in connection with our websites, mobile applications, and cloud-based services (collectively, the "Services"). Our Services include inventory counting, warehouse management, and related business tools.

This Policy applies to all users of the Services, including account administrators, team members, and any individual who interacts with our websites or applications. By using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect information in the following categories:

2.1 Information You Provide to Us

Account Information.When you create an account or are invited to join an organization's account, we collect your name, email address, and role assignment. If you are the account administrator, we also collect your company name and business contact information.

Payment Information. When you subscribe to a paid plan, we collect billing information including name, billing address, and payment card details. Payment transactions are processed by our third-party payment processor, Stripe, Inc. We do not store complete credit card numbers on our servers.

Business Data.In the course of using the Services, you and your team members may enter, upload, or import business data including warehouse locations, part and product information, inventory quantities, count plans and results, variance data, photographs, notes, and reports. We refer to this collectively as "Customer Content."

2.2 Information Collected Automatically

Device and Technical Information. When you use the Services, we may automatically collect information about the device and software you use, including device type, operating system and version, application version, browser type, IP address, and device identifiers.

Usage Information. We may collect information about how you interact with the Services, including features used, pages viewed, actions taken, session duration, and login frequency.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and Operating the Services. Processing your data to deliver the core functionality of the Services.
• Billing and Payments. Processing subscription payments and managing your account.
• Product Improvement. Analyzing usage patterns to understand how the Services are used and identify areas for improvement.
• Security. Monitoring for and protecting against unauthorized access and security incidents.
• Communications. Sending you service-related communications and responding to your support requests.
• Legal Compliance. Complying with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information. We share information in the following circumstances:

• Service Providers. We share information with third-party companies that perform services on our behalf, including cloud hosting, payment processing, and analytics.
• Third-Party Integrations. When you choose to connect the Services to third-party systems, we share data as necessary to enable the integration.
• Legal Requirements. We may disclose information to comply with applicable law or protect our rights.
• Business Transfers. In connection with any merger, acquisition, or sale of assets, your information may be transferred.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Services. Following termination of your account, we retain your Customer Content for up to 90 days to allow for account reactivation or data export.

6. Security

We implement technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security monitoring.

7. Your Rights

Depending on where you are located and subject to applicable law, you may have certain rights regarding your personal information:

• Access. Request a copy of the personal information we hold about you.
• Correction. Request that we correct inaccurate information.
• Deletion. Request that we delete your personal information.
• Data Portability. Request a copy in a machine-readable format.
• Marketing Opt-Out. Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at privacy@inventoryware.com.

8. International Data Transfers

InventoryWare is operated from the United States. Your information may be processed in the United States and in other countries where our service providers operate. We take appropriate steps to ensure that your information receives an adequate level of protection.

9. Children's Privacy

The Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy with a revised date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

InventoryWare
Operated by Archon Interactive LLC
Email: privacy@inventoryware.com

Mailing Address:
InventoryWare
c/o Archon Interactive LLC
2201 Old Court Road
Baltimore, MD 21208

12. Cookie Policy

Our website uses cookies and similar tracking technologies. For details on the cookies we use and how to manage your preferences, please see our Cookie Policy.